Outlook 2011 For Mac Updates



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Office for Mac 2011 update fixes the Outlook sync bug in Mac OS X El Capitan

Make sure that you have the latest version of Outlook for Mac 2011. After launching Outlook, click on Help in the top menu, and then click on Check for Updates. The application will now tell you if there are any updates. Follow the instructions you get on the screen to install the updates. For detailed information about this update, please visit the Microsoft Web site. Applies to: Office 2011, Office 2011 Home and Business Edition, Word 2011, Excel 2011, PowerPoint 2011, Outlook 2011, Communicator 2011, Office for Mac Standard 2011 Edition, Microsoft Office for Mac Home & Student 2011, and Microsoft Office for Mac Academic 2011.

Microsoft has released a new update for its Office for Mac 2011 software suite.

The 5 year old productivity app package, still continues to boast a lot of users, and some of them were affected by a rather annoying bug in machines running on the Apple’s El Capitan operating system.

In case you weren’t aware, the Cupertino company released the latest version of its Mac OS X El Capitan update to its devices, recently.

The issue in question is related to Microsoft’s email application, Outlook 2011 for Mac. This bug prevented users from getting their email on their Macs.The app would freeze every time it tried to sync the mail with Microsoft’s servers. Mac Rumors reports that a few El Capitan users experienced the issue, with a wait cursor spinning while the Outlook 2011 tried syncing, after which the app would just hang.

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Microsoft had earlier acknowledged the issue, but El Capitan users were left to be annoyed, when the company proposed a workaround for the problem. What it suggested users was to use the previous version of the operating system, Apple Mac OS X Yosemite. This was far from a decent solution, but chances are Perhaps the Mountain View company intended to ask users to be patient, while it fixed the bug.

Microsoft Outlook For Mac

But that changed today, when the Redmond based software giant, rolled out the update which for Microsoft Office for Mac 2011, which has the version number 14.5.6 update. For more information regarding the update, you can read the Microsoft Knowledgebase article.

The patch does seem to have fixed the issue, as users who were previously affected by utm now say that their Outlook app syncs just fine.

Office 2016 for Mac was launched about two months ago, but it was only recently made available for purchase (as a standalone suite), when Microsoft released Office 2016 for Windows in September. Speaking of which, Office 2016 for Mac is also suffering from a major bug too. The latest iteration of the app suite crashes on OS X El Capitan, and this issue doesn’t affect just the Outlook app alone. The bug also impacts the other apps in the suite, namely Word, Excel,and PowerPoint 2016 apps which are also crashing up.

You could attribute it to being a new suite, or also on Apple’s new OS, but nevertheless there is no workaround for the issue yet. The good news however, is that the Redmond company has reportedly promised a fix for it, although it has not given an ETA as to when the fix will be released.

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Outlook Settings For Mac


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I had contact with a Twitter user on an issue with Outlook for Mac 2011 talking against Exchange Server 2007 on Small Business Server 2008.

When configuring a new account, Outlook for Mac reported “Account cannot be added. Note that Outlook 2011 requires Exchange Server 2007 SP1 Update Rollup 4 or later.”

However, that couldn’t be right because that user claimed to be running a higher version of Exchange 2007. After manually entering the server name, a connection could be established and an initial download of folders and contents took place. However, items weren’t updated and contacts and calendar remained empty.

After trying and checking some things, I asked to turn on Outlook for Mac’s logging hoping to find something in the Exchange Web Services log (Outlook for Mac 2011 is EWS based). You can enable logging by checking Window > Error Log > Errors > Settings > Turn on logging for troubleshooting. After a while I was sent the log file Microsoft Outlook_Troubleshooting_0.log which contained the following excerpt:

Outlook 2011 For Mac Download

First, Exchange reports version 8.3.297.0 which corresponds with Exchange 2007 SP3 RU9 (EWS can report slightly different version than actual version), so something else was wrong while that’s well above Exchange 2007 SP1 RU4.

Microsoft Outlook 2011 For Mac Updates

I then noticed various EWS requests returned http status code 200 (means OK) but also 500’s, which correspond to “Internal Server Error”. It happened after various requests (e.g. SyncFolderItems, GetFolder, GetItem) but not for all requests.

Now, code 500 isn’t very helpful (general terminal failure) and a quick restart of IIS with iisreset /restart /noforce didn’t solve things.

After some digging it turned out the seemingly unrelated KB2264110 pointed in the right direction. I say unrelated, because it’s on messages not being updated on Blackberry Internet Service (BIS) after installing Exchange Server 2007 SP2. Turned out the performance counters on the Exchange 2007 server were corrupt and rebuilding them solved the issue.

To rebuild the performance libraries, perform the following steps from an elevated command prompt:

  1. CD %SystemRoot%System32
  2. Run lodctr /R (/R is case-sensitive) which will rebuild all known counters
  3. Run wmiadap /f which will update the WMI performance classes
  4. Restart the Exchange 2007 server

Outlook 2011 For Mac Updates

After these steps, Outlook for Mac 2011 could sync again with Exchange Server 2007 SP3.